Synchronous Building Automation
User Manual · Rev 1.0

SYNCHRONOUS™ Monitor 5000

Data Centre Environmental Monitoring. The complete reference for installing, configuring, and operating the SM5000 IoT environmental monitor.

Device:SM5000-G1Firmware:1.0.xUpdated:April 2026
IP Address Conflict Warning: All SM5000 units ship with the same default static IP. Do not connect more than one unconfigured device to the same network segment simultaneously.
First-time deployment? Start with Chapter 4 - Installation Guide for physical mounting and commissioning, then follow the Operation Guide to configure each unit.

Table of Contents

Six chapters covering everything from factory defaults through troubleshooting.

1
Factory Default Settings
Pre-configured values established prior to shipment

Network, MQTT, Modbus and time settings configured at the factory before deployment.

2
Operation Guide
Configuring the device via the web interface

A walkthrough of every web-interface page: login, status, sensors, network, MQTT, time, data logger, settings.

3
OTA Firmware Updates
Remote firmware deployment via SyncFM

How over-the-air updates are delivered, verified and applied across the fleet.

4
Installation Guide
Physical mounting, wiring and first-boot commissioning

Everything required to get an SM5000 unit installed, powered and on the network.

5
Sensor Calibration
Offset adjustment via web interface and calibration button

Two methods for calibrating temperature and humidity sensors against a reference.

6
Troubleshooting
Common issues and their resolutions

Diagnostic guidance for unreachable devices, MQTT disconnects, sensor faults, and OTA failures.

Need integration help?

Our engineering team can assist with deployments, custom integrations, and SyncFM configuration. Contact engineering →